All our hearing aids are supplied with 2 years supply of consumables, an extended five-year manufacturers warranty and aftercare for the life of your hearing aids.
There is a no-quibble 60 day return period if you find that the devices are not suitable for any reason
Once you have been fitted we will see you again shortly afterwards to make sure you are continuing to receive the greatest benefit from your devices and will continue to support you with free aftercare and re-programming and assessment when required
Using a unique two-stage fitting process we first re-test your hearing through your new hearing aid then programme this to a comfort fitting. At your follow up appointment we do a validating measurement called Real Ear Measurement followed by Visual Speech Mapping to check the performance of your hearing aids.
What style of hearing aid should I buy?
There are a wide range of style to choose from, all with their own advantages and disadvantages.
IIC or invisible in the canal hearing aids are very discrete and can be very effective with mild to moderate hearing losses. You do need good manual dexterity as they can be quite fiddly and your ear canals need to be large enough for them to be fitted. They tend to be lower in power than larger aids and have fewer connectivity options such as remote controls and wireless streaming devices.
CIC or Completely in the Canal hearing aids sit just within the opening of the ear canal. They can be a little easier to manage and have longer battery life while also remaining very discrete. Some of the latest devices also have wireless functionality allowing remote control and adjustments through your mobile phone using Bluetooth
ITE or In The Ear are just a little bit larger and fit just within the opening of the ear canal. They are still very discrete and have a broader range of power compared to IIC devices. They are also able to have wireless chips in enabling them to be connected to really useful streaming devices such as a wireless TV streamer which will send the sound from your television directly to your hearing aids.
MIH or Microphone in Helix hearing aids are a good option for someone who struggles with a smaller device but would still prefer a more discrete fitting. They are able to be a little more powerful still and have all of the connectivity options of In the Ear or larger hearing aids.
RIC or Receiver in the Ear hearing aids have a small hearing aid behind the ear with a very thin wire leading to the receiver (or speaker) sitting in the ear canal. This style is capable of fitting a wide range of hearing losses and has excellent connectivity options. Because there are no custom made shells (in most cases) with this type of hearing aid maintenance and repair is much faster and easier than with a custom device.
BTE or Behind the Ear is a more traditional fitting hearing aid usually with a conventional earmould in the bowl of the ear. These are ideal for more severe hearing losses requiring a very powerful hearing aid. Battery life and connectivity are very good in this type of hearing aid.
Hearing aid manufacturers offer their hearing aids in different technology levels. Depending on your lifestyle you may not require all the bells and whistles to hear perfectly well. If you are regularly in challenging hearing environments you may benefit from the more advanced sound processing technology that the latest hearing aids can offer.
We offer three main technology levels:
Advanced Hearing Aids
This is an ideal solution for people that experience slightly more challenging listening environments. One on one conversations, family get-togethers, small gatherings, less noisy situations
Premium Hearing Aids
Automatically adapt to a variety of environments to allow you to seamlessly continue listening despite challenge. One on one conversations, family get-togethers, small gatherings, restaurants, meetings, traffic noise
Ultimate Hearing Aids
These products really are the best of the best. Natural sound and clear conversations even in the most challenging of environments. Maximise the full potential of your residual hearing. One on one conversations, family get-togethers, larger gatherings, restaurants, meetings, complex sound environments, traffic noise
We also have a more basic offering for patients where the main concern is ease of handling and use rather than performance
Select Hearing Aids
Entry Level digital hearing instrument. Provides great sound quality. Perform well in quieter environments, One to one conversations, situations where there are not a lot of competing demands on your hearing